Monday, July 25, 2022

Dell is retiring Mobile Connect, its phone-to-PC app


Dell has announced that it will be retiring its phone-to-PC Mobile Connect app, sometimes known as Alienware Mobile Connect. According to a support page on the company's website, the service is set to be phased out completely for users in the US, Canada, and Japan as of January 31, 2023, although it's set to phase out earlier in other countries as early as November 30 this year.

For the uninitiated, Mobile Connect allows users to sync their iOS or Android devices to their Dell PCs - allowing text messages, calls and notifications to appear on the latter's screen and files to be transferred wirelessly from one another. In addition, the app also allows users to mirror their smartphone screen, which in turn allows them to operate the device directly from the desktop.

If all of this sounds familiar to you, that's because Microsoft also introduced a similar app called phone link (formerly known as Your Phone) for its Windows operating system. Unlike Dell's own software, which is only available for the company's laptop or desktop products (including its Alienware sub-brand), Phone Link is provided by default on Windows 10 and 11.

Dell is retiring Mobile Connect app

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However, one limitation with Microsoft's phone to pc app is that its features are only compatible with Android smartphones. It's also worth noting that Phone Link was originally exclusive to Samsung phones as well as the company's own Surface Duo series, before adding support for other devices after the app's rebrand.

Dell didn't reveal why it decided to discontinue Mobile Connect, although it's very likely that it works too similarly to Microsoft's app, which is more widely available. Although the phone-to-PC experience can easily be replaced with Phone Link, the same cannot be said for Dell users who use iPhones as their daily driver.

Dell is retiring Mobile Connect app
Image: Dell

The support page adds that Mobile Connect will no longer be available for download as of November 30, 2022 - the same day the service will be discontinued for those located in countries outside of the US, Canada and Japan.

(Source: Dell [official website])



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